Pastoral Care
EVERY CHILD KNOWN. EVERY CHILD SUPPORTED.
At The Lisboan, we believe that children thrive when they feel safe, valued and connected. Pastoral Care is at the heart of our school, creating an environment where every student is known as an individual, supported to overcome challenges and encouraged to become the very best version of themselves.
Our approach extends far beyond responding to problems. It is about building strong relationships, promoting wellbeing, developing character and ensuring every child feels a genuine sense of belonging. Through close partnerships with families, dedicated pastoral support and a culture rooted in kindness and respect, we help students flourish academically, socially and emotionally.
Rather than being a separate programme, pastoral care is woven into everyday school life through:
- Strong relationships with teachers
- A culture of kindness and respect
- Daily wellbeing check-ins
- Personalised support
- Student voice
- Family partnerships
- Safeguarding and child protection
- Positive behaviour guidance
A COMMUNITY THAT CARES
Being a deliberately small school means every child is truly known. Teachers, tutors and leaders take the time to understand each student's strengths, interests and individual needs, creating relationships built on trust and mutual respect.
We believe that children achieve their best when they feel understood and supported. By creating a warm, inclusive environment where every student feels they belong, we nurture the confidence to explore new ideas, embrace challenges and develop meaningful friendships.
WELLBEING AT THE HEART OF LEARNING
We believe that wellbeing is fundamental to learning. When students feel safe, valued and connected, they are more confident to embrace challenges, take risks and reach their full potential.
At The Lisboan, wellbeing is intentionally woven into every aspect of school life. Through dedicated PSHE learning, meaningful conversations, strong relationships and daily classroom experiences, students develop the emotional awareness, resilience and confidence they need to thrive.
Our assemblies also play an important role in nurturing wellbeing and belonging. Weekly assemblies and twice-monthly Learning Celebration Assemblies bring the whole school together to recognise achievements, share learning, celebrate individual and collective successes, and reinforce our shared values.
From Early Years through to Secondary, students learn to build positive relationships, celebrate diversity, make responsible decisions and care for their own physical and mental wellbeing.
EVERY STAGE OF THE JOURNEY
EARLY YEARS
Young children develop confidence through secure relationships, routines and nurturing teachers who understand their individual needs.
PRIMARY
Students learn to manage friendships, emotions, resilience and independence while developing confidence to become active members of the school community.
SECONDARY
As students mature, pastoral support helps them navigate adolescence, increasing independence, wellbeing, identity, friendships, academic pressures and future planning.
BELONG, OWN, ACT
Pastoral Care at The Lisboan is guided by our BOA framework — Belong, Own, Act. It shapes how we build relationships, support wellbeing and create a positive school culture where every student feels safe, valued and able to thrive.
BELONG
Feeling that you belong is the foundation of wellbeing. We create a welcoming, inclusive community where every student feels known, respected and valued.
OWN
We help students develop the self-awareness, resilience and emotional intelligence to navigate challenges with confidence and take ownership of their choices, behaviour and wellbeing.
ACT
We encourage students to make a positive contribution through kindness, empathy and integrity, understanding that their actions can strengthen the community around them.
POSITIVE BEHAVIOUR THROUGH BOA
Our approach to behaviour reflects these same principles. We see behaviour as an opportunity for learning and personal growth, rather than simply something to be corrected. Positive behaviour is recognised and celebrated, while challenges are approached with empathy, consistency and a restorative mindset.
When difficulties arise, students are supported to reflect on their actions, repair relationships and develop the skills to make positive choices in the future.
By combining high expectations with genuine care, we create a respectful learning environment where every student feels supported to develop confidence, resilience and a strong sense of responsibility.
EVERY STUDENT HAS A SUPPORT NETWORK
EVERY STUDENT HAS A SUPPORT NETWORK
Pastoral Care is a shared responsibility. Every student has trusted adults who know them well and are there to celebrate successes, offer guidance and provide support whenever it is needed.
Depending on their age and individual needs, students are supported by their Homeroom Teacher or Tutor, Heads of Year, the Senior Leadership Team, our Learning Support Team and the Designated Safeguarding Lead.
SUPPORTING INTERNATIONAL FAMILIES
Joining a new school — or a new country — is a significant transition for both children and parents. We understand the excitement and challenges that can come with relocating and are committed to making every family feel welcome from the very beginning.
Our pastoral team works closely with families to help students settle into school life, build friendships, develop confidence and quickly feel at home within our community.
WORKING IN PARTNERSHIP WITH FAMILIES
Parents are an essential part of every child's wellbeing journey. We believe that open communication and strong partnerships between home and school create the best possible environment for children to thrive.
Regular contact with families, approachable staff and a shared commitment to each student's development allow us to celebrate achievements together and respond quickly whenever additional support may be needed.
SAFEGUARDING
The safety and wellbeing of every child is our highest priority. We are committed to creating a secure, nurturing environment where students feel safe, respected and confident to learn, grow and thrive.
Safeguarding is the responsibility of every member of our school community. All staff receive regular safeguarding training and follow clear procedures to ensure that concerns are recognised, reported and addressed promptly and appropriately.
Students are encouraged to speak to a trusted adult whenever they need support, knowing they will be listened to with care and respect.
We believe that effective safeguarding is built on strong relationships, open communication and a culture of trust. By working closely with families and external professionals where appropriate, we ensure every child receives the support they need to flourish.
For further information, please refer to our Safeguarding and Child Protection Policy.
Pastoral Care is not something that happens only when challenges arise. It is part of every interaction, every relationship and every school day. By ensuring that every child feels known, supported and valued, we create the confidence, resilience and sense of belonging that allow young people to flourish both in school and beyond.
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Admissions at our school is more than a process—it’s an invitation to join a vibrant, welcoming community. Your child will grow in confidence, build meaningful connections, and develop the curiosity, resilience, and global mindset needed to thrive in an ever-changing world.
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